BankSystems Marketing, Inc




Support Services
by BankSystems Marketing Inc.

Choosing the best item processing solution for your financial institution is just the beginning. Ongoing support is needed to insure that you receive maximum value from your investment in hardware and software. BankStar’s support services provide the proper supply items, software application program updates and changes and ongoing hardware maintenance support to allow our customers to keep their equipment and programs running at the greatest possible efficiency.

BankStar Installation Services

  • Annual Contract or pay as you need assistance
  • Operational question and problem resolution
  • New operator training
  • Sort pattern changes
  • Distribution and codeline changes
  • Software Upgrades

BankStar Supplies Services

  • OEM and premium quality compatible supply items
  • Pretesting of each batch of supplies before shipment
  • Just in Time shipment
  • Large inventory for emergency orders
  • Knowledgeable staff to help you
  • Value Pricing

BankStar Maintenance Services

  • Professional hardware installation
  • All hardware is guaranteed eligible for OEM maintenance service
  • OEM maintenance agreements submitted for you
  • Assistance locating third party maintenance service, if you prefer
  • Backup repair parts support for primary maintenance provider
  • Backup technical assistance for primary maintenance provider
  • Systems integration support
  • Hardware upgrade and reconfiguration



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