Customer Check Archive (CCA)  

Phase I: (available today)
This software solution allows the financial institution to automatically scan and archive checks into CCA. This can be done from a main location or from various branches with a MICR or OCR desktop reader/scanner. Alternatively, a file can be electronically input from another system or vendor (e.g. the Federal Reserve). If desired, the check amounts can be entered in interactively or later (in a batch mode) at the branch or in the item-processing department. Totals are available for balancing.

In the event that subsequent research is required, the customer service or bookkeeping employee can easily search the check database (with their existing desktop computer) for the specific check image desired. The search can be initiated by amount, account number, check number, routing number, teller number or date. Automatic purge and archive routines are included to allow for the removal of data to an electronic file or a CD (for permanent storage). CCA automatically tracks all CD's which have been created and the date that the associated items were captured.

Documents of virtually any type are scanned into the Customer Document Imaging System (CDI) for subsequent retrieval.

The expected benefits are:

  • Elimination of the initial expense of microfilm devices (while utilizing the existing technological environment) and the associated hardware maintenance charges ($500+/year).

  • Images of the scanned checks and documents are instantly available for questions. There is no wait for the film to be developed and returned. Research is easily conducted for all items that are still stored online or on CD's.

  • Searches can be initiated by multiple indexes (not just date). Significant time is saved for IRS subpoenas, and/or other types of research. If the bank continues to charge customers the same fees for research (as today), this time reduction allows the bank to turn this function into a profit center.

  • Research and input can be performed through any secured desktop in the existing NT or Novell network. The bank is not dependent upon a single operator.

  • The import and export facilities significantly reduce data entry. For example, the CCA check images can be electronically exported to a third party check imaging or statement system (in the main office).

  • Alternatively, branches may electronically send the item images directly to the clearing location. This eliminates losing a day's float for those items processed after teh courier pick-up time. During the next day, the checks can be sent.

  • The financial institution is in a position (if that is their intention) to utilize electronic check presentment.

  • The impact of a courier losing an items is reduced.

  • The elimination of the film and processing charges (approximately $20/roll).

  • Work is not lost due to camera malfunctions, processing mistakes, or other error conditions (that are usually not noticed until it is too late).

  • CCA may also be utilized for lockbox operations.

Phase 2
During the scanning/archiving process or prior to transmission, individual teller transactions can be balanced.

The expected benefits are:

  • The branch can "kill" many of the "on-us" items at the branch level. This eliminates the handling of paper by employees in the main office. Filing space is also reduced.

  • The end-of-day time "crunch" in the bookkeeping department is virtually eliminated. Upon arrival, the items are already balanced. Item processing only power encodes the transit items and sorts.

The expenses of multiple courier runs are eliminated and/or significantly reduced.

 

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